| 1. |
International cards are blocked for online payment of MSEDCL estimate amount. |
| 2. |
Please note that a convenience fee i.e. gateway charges levied by Master/Visa/others will be applicable for credit card payments exceeding Rs. 500. Gateway charges are waived off for Net Banking, Debit card, UPI, Digital Wallet & Cash Card payments. |
| 3. |
In case of multiple payments for an estimate amount, credit (refund) for the extra amount will be paid by MSEDCL on email request of consumer with proper proof of multiple payment. This extra amount will be refunded by MSEDCL as per existing RBI Guidelines on the same account. |
| 4. |
There will be no refund for the estimate amount paid to MSEDCL. Excess amount if any will be refunded by MSEDCL. In case of any such chargeback request, appropriate action regarding Load/Demand Change as per MSEDCL Rules will be initiated. |
| 5. |
To avoid fraudulent transactions, it is recommended not to reveal details of your card details like (Card Number, CVV, OTP/Password) to anybody; make payment yourself without going through any channels/agents. |
| 6. |
Do not open multiple payment windows simultaneously and do not press 'Refresh' / 'Back' Button while making Payment. |
| 7. |
I / we agree to pay the Balance amount for Mahavitaran Abhay Yojana 2024. |
| 8. |
Please note transaction completion date will be treated as receipt date for credit/updation to consumer ledger. |
| 9. |
If the transaction is failed or In case your payment is debited from your bank account / card and the receipt is not displayed within 10 minutes. The amount will be refunded within 4-5 working days. |